We work hard to get every question right, but mistakes can still slip through. You are our best second pair of eyes.
How to report
- During a test: press ⚑ Report an error at the top of the question. Choose the problem (answer key looks wrong, typo or spelling, Hindi and English don't match, more than one answer fits, or other) and add details if you like.
- After a test: in your report, every question has a Report an error button too.
The test clock keeps running while the form is open, so in a timed mock you may prefer to note the question number and report it from your report after submitting.
For anything else on the site, such as a broken page or a wrong date on an exam page, use Report a problem.
What happens next
- We review every report.
- If the problem is real, the question is flagged and taken out of newly built practice sets while we fix it.
- Once it is fixed, the correction appears in the public fix log with the date and what changed. If you were logged in when you reported, we email you when it is fixed.
- If you ticked Credit me in the public fix log, we thank you there by first name and initial.
When three or more different students report the same serious problem (a wrong key, an ambiguous question or a Hindi–English mismatch), the question is flagged automatically and kept out of new practice sets until a reviewer has checked it, even before we reach it in the queue.
Why a public fix log?
Mistakes happen everywhere; hiding them is not how we work. The fix log shows exactly what we corrected and when.